Privacy Policy

1. Introduction and Overview

Welcome to YourCarpetSource ("we," "our," or "us"). At YourCarpetSource, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yourcarpetsource.com (the "Website") or engage with our house painting services.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

2. Information Collection

We collect several types of information from and about users of our Website, including:

2.1 Personal Information

When you interact with our Website or services, we may collect personal information that could be used to identify you, such as:

• Name, email address, postal address, and phone number
• Payment information (when you make a purchase)
• Information provided when requesting a quote or consultation
• Property details relevant to our house painting services
• Communications between you and YourCarpetSource

2.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

• Browser type and version
• Operating system
• IP address
• Device information
• Website usage data
• Referral source

3. Use of Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process transactions and send related information
• Respond to inquiries, quotes, and service requests
• Send administrative information, such as updates to our terms, conditions, and policies
• Send marketing communications about our services, promotions, and events
• Personalize your experience on our Website
• Analyze usage patterns to improve our Website and services
• Protect against, identify, and prevent fraud and other unlawful activity
• Comply with legal obligations

We process your personal information based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Website to function properly
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our Website
• Functionality Cookies: Enable the Website to provide enhanced functionality and personalization
• Targeting Cookies: Record your visit to our Website, the pages you visit, and the links you follow

4.2 Your Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

5. Third-party Sharing

We may share your information with the following third parties:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell, rent, or lease your personal information to third parties without your consent.

6. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. User Rights

Under UK data protection laws, you have certain rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. You will not have to pay a fee to access your personal information or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

8. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information from our records.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal information, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

10. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: